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Help & Support

FREQUENTLY ASKED QUESTIONS

Find answers to common questions about ordering, customization, and our services.

What is the minimum order quantity?

We typically require a minimum of 8 uniforms per order for team items, and 4 pieces for coaches gear. Contact us for smaller team needs.

How long does production take?

Collection tier: 3.5-4 weeks. Custom tier: 3-4 weeks. Privé tier: 4-6 weeks. Rush orders available.

Can I see samples before ordering?

Yes! We can send fabric swatches and arrange for sample uniforms for large orders.

What is your warranty policy?

All uniforms come with a 1-year bumper-to-bumper warranty covering tears, rips, and fading.

Do you offer team discounts?

Yes! We offer package deals with discounts ranging from 10-25% depending on the package selected.

Can I customize the design?

Absolutely! Collection tier offers 4 pre-designed templates. For fully custom designs, choose Custom or Privé tiers.

What payment methods do you accept?

We accept all major credit cards, purchase orders from schools and organizations, and team fundraising options.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and times vary by location.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.